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All Things Holiday

Welcome to your ultimate guide to worry-free gifting! You can find our holiday return and exchange policy, shipping timelines, and answers to our frequently asked holiday questions.


Holiday Return Policy

Holiday gifts, with the exception of final sale items, can be returned or exchanged through January 15, 2024. Please note that all returns must be processed back onto the original form of payment. Gift receipts can be requested in-store. We don't hav

Shipping Timelines

Service Level. H&B Cut-Off. Canada Post Expedited (our free shipping service). FedEx Express Saver. Dec 17 at 12pm CST. Canada Post XpressPost. Dec 18 at 12pm CST. Canada Post Priority. Dec 19 at 12pm CST. FedEx Standard Overnight and Priority Overni

Buy Online Pick Up In-Store

Ready to skip the line? You can conveniently shop online and pick-up your purchase within 24 hours at one of our retail locations (pending inventory availability). You can do so by placing a regular online order and selecting 'pick up' instead of 'sh

Gifting Incognito

Keep your presents (literally) under wraps. Here are a few need-to-knows for keeping that holiday gift a surprise. Our packaging is easily identifiable. To comply with shipping and handling regulations, we have to include our sender identity on the s

Quality & Warranty

Made to shine. We use sterling silver that is 92.5% pure silver. It’s a top-rated, lustrous, versatile, and water-safe metal. And it's nickel-free which is safe for sensitive skin. Mainly, we love it because it helps us create high-quality, long-last

Holiday Collection

All of our Holiday Collection pieces are limited edition and therefore  will not be eligible for Black Friday discounts. We highly suggest not waiting to shop this collection as many of our limited release pieces sell out, and they will not be restoc

Creating your wishlist

Inspired to make your wishlist? Click the heart icon on the top right corner of that special piece and repeat for as many items as you’d like!. Ready to drop a hint? You can copy and paste your wishlist link to share with loved ones!