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How toUpdated 9 months ago

How to use the necklace builder - Desktop

Step 1: Select your preferred metal colour. 


Step 2: Select a charm type. 


Step 3: Click your charm onto the available slot of your choice on your chain. Repeat for up to 2 additional charms. 


Step 4: Once you have completed creating your necklace, add the necklace to your cart. 


Please note: Charms are presented visually on the necklace in a fixed position for optimal design experience. If you choose to style your necklace with more than one charm, the charms will cluster as pictured below.


Necklace will arrive with 1 charm placed on chain, and additional charms in a H&B branded pouch that can be easily customized by sliding the charms on and off.


How to use the necklace builder - Mobile

Step 1: Select your preferred metal colour. 


Step 2: Click Add a Charm and select your preferred charm type to open the available options. 


Step 3: Select your preferred charm and click add charm. Repeat for up to 2 additional charms by selecting continue browsing. 


Step 4: Once you have completed creating your necklace, click view necklace and add the necklace to your cart. 


Please note: Charms are presented visually on the necklace in a fixed position for optimal design experience. If you choose to style your necklace with more than one charm, the charms will cluster as pictured below.


Necklace will arrive with 1 charm placed on chain, and additional charms in a H&B branded pouch that can be easily customized by sliding the charms on and off.



How to remove a charm selection?

You can drag and drop the appropriate charm onto the bin icon 


How to style your piece?

You can customize your charms on your necklace by sliding each charm on/off your chain to swap out the charms, or to add your additional charms on to wear together as a cluster. 

How many charms fit on a necklace?

We recommend styling your necklace with 3 charms as provided in the necklace builder,  however, the 22" box chain can accommodate over 3 charms and we encourage you to customize and style your necklace to your liking!

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