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Hillberg & Berk

Holiday Return Policy

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How long does it take for returns and exchanges to be processed?

Initiating a Return Request

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Can I update the shipping address on my order?

I just placed an order – will I get a confirmation from you?

Order Tracking

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I am purchasing several gifts on the same order. Can I add multiple gift messages?

Placing an Order

1-Year Warranty

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Can Sparkle Balls™ be repaired?

Is loss covered under warranty? What if I lose just one earring?

Warranty & Repairs

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LayFlat Care Tips

How to Use Your Keepsake Pavé Locket

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What is the birthday gift?

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925 Sterling Silver

Our Design Philosophy

What is plated sterling silver?

How Our Jewelry is Made

Compostable Mailers

Recyclable Jewlery Packaging

Packaging

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Carabiner Twist Link

Circle Hinge Link

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H&B You

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California Consumer Privacy Act

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Mini Lunar Pavé Stud Gift With Purchase

TO REDEEM OFFER:. PROMOTION PERIOD:. OFFER EXCLUDES THE FOLLOWING:. ADDITIONAL OFFER DETAILS:. Returns, Exchanges & Warranty. Order Modifications & Shipping

TO REDEEM OFFER:&#xA0;<ul><li style="font-family: Inter; font-size: 16px;">Add $200 CAD before tax and after any discounts or BerkPerks Reward worth of product(s) to your cart&#xA0;</li><li style="font-family: Inter; font-size: 16px;">You&apos;ll be prompted to add the Mini Lunar Pav&#xE9; Studs to your cart. One pair per qualifying order.&#xA0;</li></ul>PROMOTION PERIOD: &#xA0;<ul><li style="font-family: Inter; font-size: 16px;">Promotion is valid to be redeemed online and in-store from December 4, 2024 (10:00 AM MST) until January 8, 2025 (11:59 PM MST), or while quantities last. &#xA0;</li></ul>OFFER EXCLUDES THE FOLLOWING:&#xA0;<ul><li style="font-family: Inter; font-size: 16px;">Offer not valid on previous purchases, payments, or purchases made at any other location offering Hillberg &amp; Berk products.&#xA0;</li><li style="font-family: Inter; font-size: 16px;">Purchases of gift cards are not eligible to meet the $200 threshold for the gift with purchase.&#xA0;</li><li style="font-family: Inter; font-size: 16px;">Offer not eligible outside of the &#x201C;Promotion Period.&#x201D;&#xA0;</li></ul>ADDITIONAL OFFER DETAILS:&#xA0;Returns, Exchanges &amp; Warranty&#xA0;<ul><li style="font-family: Inter; font-size: 16px;">The Mini Lunar Pav&#xE9; Studs fall under standard Hillberg &amp; Berk warranty policy and will arrive in our standard packaging.&#xA0;</li><li style="font-family: Inter; font-size: 16px;">Should the qualifying purchase be returned, the Mini Lunar Pav&#xE9; Studs must also be returned in original condition, or the full retail value ($60) will be deducted from the eligible refund.&#xA0;</li></ul>Order Modifications &amp; Shipping&#xA0;<ul><li style="font-family: Inter; font-size: 16px;">No substitutions or rain checks. Purchases made before or after the &#x201C;Promotion Period&#x201D; are not eligible for promotion. Items are not reserved until payment is complete.&#xA0;</li><li style="font-family: Inter; font-size: 16px;">Offer is available while quantities last.&#xA0;</li><li style="font-family: Inter; font-size: 16px;">Order revisions, cancellations, and modifications cannot be facilitated through the &#x201C;Promotion Period.&#x201D;&#xA0;</li></ul>

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