Gifting IncognitoUpdated a month ago
Keep your presents (literally) under wraps. Here are a few need-to-knows for keeping that holiday gift a surprise.
Our packaging is easily identifiable
To comply with shipping and handling regulations, we have to include our sender identity on the shipping label. We recommend having the package delivered to a family member, friend or even workplace to ensure your giftee does not see the package. If this is not an available option for you, we recommend keeping an eye on the tracking information in order to intercept the package after delivery.
You will receive emails post-purchase
When you provide your email address at checkout or place an order online you will receive a few follow-up emails related to your transaction. This does not mean you are subscribed to receive any type of marketing emails, these are only emails related to your purchase.
- Order/Purchase Confirmation
- Shipping notification (if order placed online)
- Invitation to review product(s) purchased
- Reminder of invite to review
For security purposes and as a result of these messages, orders should always be placed under the name of the purchaser. You are more than welcome to provide a phone number if you would prefer not to receive any emails. For warranty claims, the giftee is able to provide the gift receipt, or purchaser's name for proof of purchase, and if they are a member of our BerkPerks reward program and would like the points earned from their gift purchase to be transferred over to their account our Client Care team will be more than happy to help facilitate this.
If you would like to opt out of receiving these messages, please contact our Client Care team.