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<p><span style="font-family: Inter;">Please reach out to our Client Care team via email at <a href="mailto:inquire@hillbergnadberk.com">inquire@hillbergandberk.com</a> or chat for further assistance!</span></p>

Please reach out to our Client Care team via email at inquire@hillbergandberk.com or chat for further assistance!

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BerkPerks Loyalty Program

Shipping Options

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Can I update the shipping address on my order?

Gifting Incognito

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Buy Online Pick Up In-Store

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Returns & Exchanges

Warranty

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Quality & Warranty

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How do I initiate the warranty process?

What happens if my piece is more than 1 year old?

Can Sparkle Balls™ be repaired?

Is loss covered under warranty? What if I lose just one earring?

Warranty & Repairs

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Silver Adore Heart Stud Gift With Purchase

Play by H&B: BOGO Charms

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Cleaning

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Skin Sensitivities

Water Exposure

How to wear

Is it normal for my skin to discolour when wearing sterling silver?

Is it normal for my earring posts to bend?

How do I prevent tarnishing, or colour fading?

Are your pieces hypoallergenic?

How to Use Your Keepsake Pavé Locket

Care Guide

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925 Sterling Silver

Our Design Philosophy

What is plated sterling silver?

How Our Jewelry is Made

Compostable Mailers

Recyclable Jewlery Packaging

Packaging

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Carabiner Twist Link

Circle Hinge Link

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