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BerkPerks Loyalty Program

What is BerkPerks?

BerkPerks is Hillberg and Berk's official client loyalty reward program! The program is comprised of two parts: membership tiers and point-based rewards. You can earn points for shopping, sharing, and more. Your points can be redeemed online or in-st

How do I sign up for BerkPerks?

You can create your BerkPerks account by signing up here.

I'm signed up with BerkPerks but I can't access my account

Please reach out to our Client Care team via email at [email protected] or chat for further assistance!

How do I view my point balance?

Login to your account here. Your points balance will be displayed at the top of the page under My Rewards.

What happens if I return an item?

If you return an order, the points received will be deducted from your account and shown as "cancelled." Exchanges do not impact your points balance. If you return a full order that you used points to purchase, these points will automatically be adde

How is my tier status determined?

Tier membership is based on your annual spend. Because sometimes, more is more! At sign-up, you’ll be in the silver tier. After you achieve the next tier, you’ll enjoy the associated perks for one year.

How will I receive early access?

Any early access perks to new products or promotional activities will be sent to you over email if you are in the eligible tier. As such, you will need to sign-up for our email newsletter to receive your early access perks.

What is the birthday gift?

We can’t give away all our surprises! Enter your birthday, and we’ll treat you on your special day.

Can I reverse a reward redemption?

Reward codes are non-refundable. Once claimed and used, they are not transferable to other orders or eligible for refund.

Can I use a reward code later?

Yes! If you redeem your points but want to use the discount later, the code can be accessed in the My Rewards section of your account.

What are reward vouchers?

Reward vouchers are one of our BerkPerks that allow you to redeem your earned points in order to receive a $10, $20, or $30 off reward to apply on your next purchase. Reward. Points Needed. $10 discount. 400. $20 discount. 800. $30 discount. 1200

Can I use more than one BerkPerks voucher per order?

One reward code may be redeemed per order. If you have multiple codes to use, we suggest placing multiple orders.

Can I transfer my points to someone else?

No, BerkPerks points are non-transferable between accounts.

What do point statuses mean?

There are 3 points statuses: pending, approved, and cancelled. Points will be approved 24-hours after you place an order for fraud prevention. During this window of time, the points associated with your purchase will show as pending. Once the points

Do my points expire?

Points will expire after 1-year of inactivity. To keep your points active, you’ll just have to shop once a year. Don’t worry about keeping track—we’ll send you a notification if your points are about to expire.

Can I redeem points in-store?

Yes, you can visit any of our retail locations to redeem points. We're always happy to help you shop and save!

How do I redeem points?

There are two ways you can redeem your BerkPerk points online. Step1: Log in to your account, click BerkPerks Rewards, and scroll to the Rewards section. Step 2: Select your desired discount option and click ‘Get Reward’. Step 3: Copy and paste the p

How do I earn points?

You'll earn points every time you shop—it's that simple! You can earn extra points by creating an account, signing up for our newsletter, or following us on Facebook and Instagram.

How much are points worth?

Every dollar spent is worth 2 points. Points can be redeemed for $10, $20, or $30 rewards on future purchases.

Can I receive points for a past purchase?

Past purchases are not eligible for points application. We look forward to treating you to more surprises in the future!

Can I combine points with other offers?

BerkPerks rewards cannot be combined with other offers or promotions, and are not eligible for redemption on gift cards.