Return & Exchange Policy
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Returns & Exchanges
Initiating a Return Request
Learn how to initiate a return request online. Or visit one of our retail locations!
How long does it take for returns and exchanges to be processed?
Please allow 5-9 business days for the processing of returns and exchanges once they arrive at our Head Office. Depending on your financial institution, refunds can take up to 9 business days to appear on your credit card/bank statement. During the h
Mother's Day Extended Return Policy
Mother's Day gifts (purchased from April 8, 2025-May 11, 2025), with the exception of final sale items, can be returned or exchanged through May 31, 2025. Please note that all returns must be processed back onto the original form of payment. Can I ge